WAIVER / T&C / PRIVACY POLICY



Waiver- Hire


In signing this document, I fully recognize that if injury, illness, death or loss of or damage to property occurs to me while I’m participating in stand up paddle boarding during my contract hire with A1 SUP Hire,  I will have no right to make a claim or file a lawsuit against A1 SUP Hire, its officers, agents and employees, even if they or any of them negligently cause my injury, illness, death or damage.


I am committed to wearing a leash & life jacket at all times. Wearing of wet suit advised.

I will not participate in this activity if I’m under the influence of drugs or alcohol.


I understand that this activity may result in hazards posed by other water users and water conditions.

I understand that A1 SUP Hire is not liable for any legionnaires’ disease or any other waterborne diseases that may occur during water contact.


A1 SUP Hire strongly recommends persons under 18 years of age should be supervised when on the water at all times.


I accept that I am responsible for the replacement value of the equipment if lost, or the cost of repair if damaged. COSTS ARE: BOARD £250, BAG £10, PADDLE £35, Life Jacket £17, PUMP £12, LEASH £25, PHONE POUCH £8. In the event of damage or theft or the equipment, the customer will have to pay an insurance excess of up to THREE HUNDRED POUNDS (£300) per event.


I understand that I have sole responsibility during my hire period.  Insurance cover / third party liability cover is my responsibility and NOT offered to me by A1 SUP Hire as part of my hire. (For full T&C see website)



Waiver Lessons



In signing this document, I fully recognize that if injury, illness, death or loss of or damage to property occurs to me while I’m participating in stand up paddle boarding during my lesson with A1 SUP Hire,  I will have no right to make a claim or file a lawsuit against A1 SUP Hire, its officers, agents and employees, even if they or any of them negligently cause my injury, illness, death or damage.


I am committed to wearing a leash & life jacket at all times.

Wearing of a wet suit is advised especially when water temperature is below 16 deg.

I will not participate in this activity if I’m under the influence of drugs or alcohol.


I understand that this activity may result in hazards posed by other water users and water conditions.

I understand that A1 SUP Hire is not liable for any legionnaires’ disease or any other waterborne diseases that may occur during water contact.


Children/Teens under 18 years must be in full view of parents at all times during lesson.




                        

A1 SUP Hire Stand Up Paddleboard EQUIPMENT HIRE TERMS AND CONDITIONS


  • You must be 18 or over to hire a sup. All under 18’s must be accompanied by an adult, on a one adult to a maximum of two children ratio. No children under the age of 8 years old.

  • The hirer confirms that all participants can competently swim a minimum of 25 metres unaided and that they will wear the supplied PFD at all times.

  • The hirer confirms that all participants do not suffer from any medical condition, and are not taking any medication/drugs, that could affect their ability to partake in the paddling activity.

  • The hirer agrees to only use the subject of hire and equipment in the manner described by A1 SUP Hire.

  • The hirer acknowledges and agrees that the equipment is in good condition in all aspects and undertakes not to misuse it and to return it with all accessories in the similar condition as when received.

  • The hirer will immediately notify A1 SUP Hire in the event of any loss of the equipment.

  • The hirer shall cover A1 SUP Hire in respect of all cost, claims, expenses and demands which it may suffer or incur, and which arise directly or indirectly out of the use of the equipment during the period of hire.

  • The hirer acknowledges that by taking advantage of A1 SUP Hire offer on the use of their sups and equipment and you cause damage to the sups and equipment, whether by your negligence, deliberate or accidental actions that by signing this agreement you agree to pay for any damages to the sups or equipment or the full price for the replacement of the sup or equipment, if lost or damaged beyond repair.

  • The hirer understands that A1 SUP Hire or its employees do not accept responsibility for any loss, damage, or injury suffered by persons and/or their property arising out of, or during the course of activities whilst hiring. A1 SUP Hire also will not accept any liability for, damage or injury suffered to any person or persons and/or property by your actions, be these said actions accidental or of a deliberate nature.

  • INSURANCE, A1 SUP Hire confirms that it is covered by public liability insurance; however we offer no insurance cover regarding personal accidents to individuals that may occur during the term of this hire agreement. In your own interest watersports activities involve an element of risk; you are strongly advised to take out insurance cover against accident, emergency rescue, and personal injury, loss of luggage, equipment damage and cancellation.

  • A1 SUP Hire reserves the right to refuse or immediately terminate a hire. The disclosure of the reason for this action will be entirely at A1 SUP Hire discretion.


A1 SUP Hire Privacy Policy


What type of information do we collect?


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.


How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by paypal and Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


How do we communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How do we use cookies and other tracking tools?


Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

Types of Cookies

In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies. However, considering that our platform gives you the ability to add multiple components, codes, third-party applications...and so on, your website may include other types of cookies which might require specific settings.



Withdraw your consent
If you don’t want us to process your data anymore, please contact us at info@a1suphire.co.uk or send us mail to: A1 SUP hire, 24 Kingfisher drive, Hemel Hempstead, HP3 9DD.


Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@a1suphire.co.uk or send us mail to: A1 SUP hire, 24 Kingfisher drive, Hemel Hempstead, HP3 9DD.